Overall Experience

I would highly recommend this agency. They provide an outstanding level of care, they are very reliable, punctual and always go extra miles to provide care for my children and my family in general, since I have been with them they never let me down.

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Review placed on

Karen G - Client

Overall Experience

  I recommend this company because they are very professional and always on time. If you are looking for genuine care and staff that enjoy what they do genuinely, this is the best one for you. God bless this company in Jesus name Amen. Staff     Care / Support     Management     Treated with Dignity     Value for Money  Review placed on

Esther - Client

Overall Experience

  We had two carers that helped and they were, gentle, kind, considerate and understood our needs. Arrived at the times they said and were extremely pleasant. Our needs were met and nothing was too much trouble for the lovely young ladies. Made life easier and our friend looked forward to them coming. Sadly, we lost him but they helped us through that too. Great service for which we were very grateful. Wouldn't hesitate to use this company again. Hopefully not too soon though! Staff     Care / Support     Management     Treated with Dignity     Value for Money  Review placed on

Linda H - Friend of a Client

Overall Experience

  My father was able to spend the last few weeks at home, but only with the help and support from the manager, he and my father enjoyed a special bond together, that was apparent to us even more so after his death. We would like to thank everyone connected, but special thanks to the manager. Staff     Care / Support     Management     Treated with Dignity     Value for Money  Review placed on

Graham J - Son of a Client

Overall Experience  Very satisfied with service and I have no complaints. The carer is very thorough and efficient with a very positive attitude and always very pleasant.

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Barbara H - Client

Overall Experience

  Very satisfied with service and I have no complaints. The carer is very thorough and efficient with a very positive attitude and always very pleasant. Staff     Care / Support     Management     Treated with Dignity     Value for Money  Review placed on

Malcolm J - Son of a Client

Overall Experience

  The chief carer and administrator was absolutely brilliant in every respect, he was hardworking, sensitive, reliable, and extremely caring. My wife who had a terminal illness and died during their care thought he was lovely as all our family. I could not recommend him or his team highly enough. Staff     Care / Support     Management     Treated with Dignity     Value for Money  Review placed on

Christian L - Husband of a Client

Overall Experience 

  I was so impressed with the care I received for my mum it was outstanding. I had been assigned your care company for end of life care for my mum, which was four times a day. Until that point, I had been a full-time carer for my mum who had lived with us for four years with dementia and Parkinson's. The last couple of weeks with your help gave me time to spend with her and be her daughter, to talk to her and to remember with her. Even though she was not able to communicate, it was lovely. I felt as though a weight had been lifted and I was able to be her daughter again. When Mum passed, you came in and took over the sorting out of everything which was a huge relief as we could not get anyone to come out due to Covid 19. I would recommend your company to anyone, as the service we received was above the job description and a lot more. Thank you for allowing me to be a daughter and not a carer for those last two weeks of here life Staff     Care / Support     Management     Treated with Dignity     Value for Money  Review placed on

Kathryn G - Daughter of a Client

Overall Experience

  Micheal Regis Care Ltd was an amazing carer he cared for my mum with full attentiveness from start till the end. They were also a great supporter for me and my sisters. The care was amazing, so caring and thorough, some days the carer was the only person my mum would speak to, she also found him a great support and very easy to talk too and eased her. Thank you for your care towards my mother. Staff      Care / Support     Management     Treated with Dignity     Value for Money  Review placed on

Wendy S - Daughter of a Client

Overall Rating The care the company has provided over the last six months or so has been a great help to my family. They have provided a consistently high level of service up to three times a day which at times can be very challenging. A very dedicated team.   Staff     Care / Support     Management     Treated with Dignity   Value for Money  Review placed on

I P - Son of a Client

Overall Experience Could not recommend Michael more. His care of my father during his last few months and during Covid-19 was exceptional. He was more of a friend than a carer. He was respectful and friendly at all times and very aware of my dad's needs, even managing to convince him to eat and drink when we couldn't. They used to laugh and joke around with each other and he was always willing to listen when dad had a story to tell. Despite obviously being busy his visits never seemed to be rushed and he was very flexible on what was required and when it was required. Such a lovely person and we would highly recommend him. Staff    Care / Support     Management     Treated with Dignity     Value for Money  Review placed on

Nicola J - Daughter of a Client

The carer who supports our dad is extremely professional, caring, friendly and attentive. He has built a good rapport with Dad and looks after his needs really well. He communicates well with the family and ensures he passes on concerns, actions he has taken and also asks for updates on situations (like conversations with medics) so that he is aware and can better support Dad. We are very pleased with the support Dad receives and he is extremely comfortable with the carer, he enjoys his company, appreciates what he does for him and trusts him.

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Vicki E - Daughter of a Client

I can’t speak highly enough about the home care service provided by Rgis Care and their staff. During the time my mum was cared for by Michael Rgis Care service, the staff team were excellent. They maintained her independence and went extra mile to ensure she was well cared for, comfortable, safe and well looked after. I highly recommend them.

Mrs Joy West - Daughter of a Client

I am enormous grateful to your incredible team work for making my father’s care a priority.The carers I have met so far have all been incredibly kind, respectful and gentle. Treating him with such respect, dignity and kindness; they're very open hearted carers. All of which reassures me that I have made the right and best possible decision for my dad’s well-being at home. Thanks for Michael Rgis Care Services for making it happen, will certainly recommend.

Mr Peter Brown - Son of a Client